
On-site and Remote IT Support
Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.
On-site and remote support
Spanish and English
GCP, AWS and Azure cloud
Windows, Mac and Linux
Networks and connectivity
Backups and DRP
5x8 or 7x24 coverage
México
United States
Canada
©
2026

On-site and Remote IT Support
Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.
On-site and remote support
Spanish and English
GCP, AWS and Azure cloud
Windows, Mac and Linux
Networks and connectivity
Backups and DRP
5x8 or 7x24 coverage
México
United States
Canada
©
2026

On-site and Remote IT Support
Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.
México
United States
Canada
©
2026

IT Support by AKRI

IT Support by AKRI

IT Support by AKRI
Why AKRI
Support that fits your operation
Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.
01
Support Channels
On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.
02
Spanish or English
Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.
03
Remote Coverage
Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.
04
On-site Coverage
On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.
05
Flexible Plans
Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.
Why AKRI
Support that fits your operation
Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.
01
Support Channels
On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.
02
Spanish or English
Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.
03
Remote Coverage
Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.
04
On-site Coverage
On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.
05
Flexible Plans
Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.
Why AKRI
Support that fits your operation
Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.
01
Support Channels
On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.
02
Spanish or English
Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.
03
Remote Coverage
Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.
04
On-site Coverage
On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.
05
Flexible Plans
Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.
Base service
What the base support service includes
Hardware, software and network support to keep your team productive every day.
01
Hardware and Cloud
Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.
02
Software
Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.
03
Networks and More
Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.
Base service
What the base support service includes
Hardware, software and network support to keep your team productive every day.
01
Hardware and Cloud
Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.
02
Software
Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.
03
Networks and More
Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.
Base service
What the base support service includes
Hardware, software and network support to keep your team productive every day.
01
Hardware and Cloud
Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.
02
Software
Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.
03
Networks and More
Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.
Good words
Long relationships
Companies in banking, real estate, logistics, food, professional services, and more across America.

Enrique Rojo
IT Leader, BUIT MX
Good words
Long relationships
Companies in banking, real estate, logistics, food, professional services, and more across America.

Enrique Rojo
IT Leader, BUIT MX
Good words
Long relationships
Companies in banking, real estate, logistics, food, professional services, and more across America.

Enrique Rojo
IT Leader, BUIT MX
Contact
Talk to us
Your best IT partner
Contact
Talk to us
Your best IT partner
Contact
Talk to us
Your best IT partner
Ready for your digital boost with AKRI?
Tell us about your project and we’ll find the perfect technology solution for your business.
Ready for your digital boost with AKRI?
Tell us about your project and we’ll find the perfect technology solution for your business.
Ready for your digital boost with AKRI?
Tell us about your project and we’ll find the perfect technology solution for your business.
Newsletter
Stay in touch
New articles, case studies, and cloud technology updates for your business.
Newsletter
Stay in touch
New articles, case studies, and cloud technology updates for your business.
Newsletter
Stay in touch
New articles, case studies, and cloud technology updates for your business.
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