Technicians repairing computer hardware

On-site and Remote IT Support

Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.

On-site and remote support
Spanish and English
GCP, AWS and Azure cloud
Windows, Mac and Linux
Networks and connectivity
Backups and DRP
5x8 or 7x24 coverage

México

United States

Canada

©

2026

Technicians repairing computer hardware

On-site and Remote IT Support

Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.

On-site and remote support
Spanish and English
GCP, AWS and Azure cloud
Windows, Mac and Linux
Networks and connectivity
Backups and DRP
5x8 or 7x24 coverage

México

United States

Canada

©

2026

Technicians repairing computer hardware

On-site and Remote IT Support

Systems technical support for companies of all sizes: on-site throughout Mexico and remote anywhere in the world, in Spanish or English, by email, phone or WhatsApp.

México

United States

Canada

©

2026

Servingsmall,mediumandlargecompaniessince2004.OursupportfollowsMoprosoftL2,ITIL,TOGAFandCMMIDevL3practices,withflexibleplansbythehour,monthlypackageorondemand.
AKRI technicians providing IT hardware support

IT Support by AKRI

Servingsmall,mediumandlargecompaniessince2004.OursupportfollowsMoprosoftL2,ITIL,TOGAFandCMMIDevL3practices,withflexibleplansbythehour,monthlypackageorondemand.
AKRI technicians providing IT hardware support

IT Support by AKRI

Servingsmall,mediumandlargecompaniessince2004.OursupportfollowsMoprosoftL2,ITIL,TOGAFandCMMIDevL3practices,withflexibleplansbythehour,monthlypackageorondemand.
AKRI technicians providing IT hardware support

IT Support by AKRI

Why AKRI

Support that fits your operation

Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.

01

Support Channels

On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.

02

Spanish or English

Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.

03

Remote Coverage

Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.

04

On-site Coverage

On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.

05

Flexible Plans

Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.

Why AKRI

Support that fits your operation

Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.

01

Support Channels

On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.

02

Spanish or English

Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.

03

Remote Coverage

Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.

04

On-site Coverage

On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.

05

Flexible Plans

Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.

Why AKRI

Support that fits your operation

Wherever you are and however you work, our team is ready to help, with plans that adapt to your company.

01

Support Channels

On-site and remote support by email, phone or WhatsApp, with a ticket escalation scheme and an incident tracking platform.

02

Spanish or English

Our team provides support in Spanish or English, so your users can explain their issues in the language they prefer.

03

Remote Coverage

Remote support anywhere in the world, so your offices and remote teams are covered wherever they work.

04

On-site Coverage

On-site support throughout Mexico, with technicians who visit your offices when the issue requires it.

05

Flexible Plans

Pricing by the hour, monthly package or on demand, with 5x8 or 7x24 availability to match your operation.

Base service

What the base support service includes

Hardware, software and network support to keep your team productive every day.

01

Hardware and Cloud

Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.

02

Software

Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.

03

Networks and More

Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.

Base service

What the base support service includes

Hardware, software and network support to keep your team productive every day.

01

Hardware and Cloud

Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.

02

Software

Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.

03

Networks and More

Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.

Base service

What the base support service includes

Hardware, software and network support to keep your team productive every day.

01

Hardware and Cloud

Support for GCP, AWS and Azure cloud, setup of peripherals such as printers and scanners, and corrective and preventive maintenance for laptops, PCs and servers.

02

Software

Support for Windows, Mac and Linux, and for Microsoft, Zoho and Google office suites, plus advice on protecting your information and IT assets and on IT best practices.

03

Networks and More

Support for LAN equipment and ISP interconnection, backup strategy and configuration (DRP/HA), office LAN adjustments, advice on contracting WAN internet services, and ticket escalation with incident tracking.

Good words

Long relationships

Companies in banking, real estate, logistics, food, professional services, and more across America.

IherebystatethatIhavecontractedandreceivedAKRI’sservicesunderthecontractforcloudmigrationandmanagedGCPinfrastructureservices.Thecontractbeganin2015,hasbeenrenewedannuallyandisstillongoing.Ithasbeencarriedouttooursatisfaction.

Enrique Rojo

IT Leader, BUIT MX

Good words

Long relationships

Companies in banking, real estate, logistics, food, professional services, and more across America.

IherebystatethatIhavecontractedandreceivedAKRI’sservicesunderthecontractforcloudmigrationandmanagedGCPinfrastructureservices.Thecontractbeganin2015,hasbeenrenewedannuallyandisstillongoing.Ithasbeencarriedouttooursatisfaction.

Enrique Rojo

IT Leader, BUIT MX

Good words

Long relationships

Companies in banking, real estate, logistics, food, professional services, and more across America.

IherebystatethatIhavecontractedandreceivedAKRI’sservicesunderthecontractforcloudmigrationandmanagedGCPinfrastructureservices.Thecontractbeganin2015,hasbeenrenewedannuallyandisstillongoing.Ithasbeencarriedouttooursatisfaction.

Enrique Rojo

IT Leader, BUIT MX

Contact

Talk to us

Your best IT partner

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Contact

Talk to us

Your best IT partner

By submitting, I confirm I’ve read and agree with Privacy and Cookie Policies.

Contact

Talk to us

Your best IT partner

By submitting, I confirm I’ve read and agree with Privacy and Cookie Policies.

Ready for your digital boost with AKRI?

Tell us about your project and we’ll find the perfect technology solution for your business.

Ready for your digital boost with AKRI?

Tell us about your project and we’ll find the perfect technology solution for your business.

Ready for your digital boost with AKRI?

Tell us about your project and we’ll find the perfect technology solution for your business.

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