SOA enterprise services for Contact Center CAT/IBCC
We implemented SOA enterprise services exposing client, account and transaction data to Scotiabank’s CAT/IBCC Contact Center portal.
AI and Software Development
Year:
2012
Client:
Scotiabank
Duration:
2011–2012
SOA enterprise services for Contact Center CAT/IBCC
We implemented SOA enterprise services exposing client, account and transaction data to Scotiabank’s CAT/IBCC Contact Center portal.
AI and Software Development
Year:
2012
Client:
Scotiabank
Duration:
2011–2012
SOA enterprise services for Contact Center CAT/IBCC
We implemented SOA enterprise services exposing client, account and transaction data to Scotiabank’s CAT/IBCC Contact Center portal.
AI and Software Development
Year:
2012
Client:
Scotiabank
Duration:
2011–2012
Brief
The Contact Center portal needed access to client, account, checking and credit card transaction data.
Description
We implemented SOA enterprise services that expose this information to the CAT/IBCC Contact Center portal.
Technologies: SOA, Enterprise services
Outcome
Enterprise services giving the Contact Center portal access to client and transaction data, delivered between 2011 and 2012.
Brief
The Contact Center portal needed access to client, account, checking and credit card transaction data.
Description
We implemented SOA enterprise services that expose this information to the CAT/IBCC Contact Center portal.
Technologies: SOA, Enterprise services
Outcome
Enterprise services giving the Contact Center portal access to client and transaction data, delivered between 2011 and 2012.
Brief
The Contact Center portal needed access to client, account, checking and credit card transaction data.
Description
We implemented SOA enterprise services that expose this information to the CAT/IBCC Contact Center portal.
Technologies: SOA, Enterprise services
Outcome
Enterprise services giving the Contact Center portal access to client and transaction data, delivered between 2011 and 2012.
Raúl Olivares
Director de Sistemas y Arquitectura
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Raúl Olivares
Director de Sistemas y Arquitectura
Raúl Olivares
Director de Sistemas y Arquitectura
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